Social Services Coordinator

Arlington Heights, IL

Full Time

Lutheran Home

Mid Level

Social Services Coordinator | Skilled Nursing

Salary: $58,000-$64,000 annually (based on experience)
Schedule: Full-time days, Monday-Friday, with occasional rotating Sunday coverage

The Lutheran Home Skilled Nursing Community is seeking a compassionate and organized Social Services Coordinator to help residents and families navigate the healthcare journey. In this role, you will serve as an advocate, resource, and key member of the interdisciplinary care team, ensuring residents receive the emotional, social, and community support they need.

Key Responsibilities

Conduct resident interviews and psychosocial assessments
Develop individualized support plans based on resident needs
Assist residents and families with care transitions and discharge arrangements
Coordinate referrals to behavioral health, counseling, and community resources
Participate in care conferences and collaborate with clinical staff
Maintain accurate documentation and resident records in PointClickCare
Support resident rights, preferences, and quality-of-life initiatives

Qualifications

Required

At least 2 years of social services experience in long-term care, skilled nursing, or senior living
Previous discharge planning experience
Working knowledge of PointClickCare or similar electronic health record systems

Preferred

Bachelor's degree in Social Work, Human Services, Psychology, or related field
Experience supporting Medicare and Medicaid populations

Benefits & Perks

Medical, Dental & Vision Coverage
403(b) Retirement Plan
DailyPay Access
Paid Time Off
Tuition Reimbursement
Mental Wellness Resources
24/7 Confidential Chaplain Services
Professional Development Programs

Schedule
Full-time, 9:00 AM–5:00 PM, Monday through Friday, with rotating Sunday coverage.

Ready to Apply?
Join a team where your work helps improve residents' lives every day. We review applications on a rolling basis and aim to respond to every applicant within 48 hours.

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

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This is a full-time, salaried position with a compensation of $58,000-$64,000 per year based on experience. Does this salary range meet your expectations?*

This position is full-time, 9:00 AM–5:00 PM, Monday through Friday, with rotating Sunday coverage. Are you able to meet this schedule requirement?*

Do you have at least 2 years of social services experience in a senior living setting, including discharge planning*

Please describe the extent of your social services experience in a Senior Living environment:*

Do you have at least 1 year of hands-on experience using PointClickCare (PCC)?*

Where and when did you use PointClickCare (PCC)?*

Are you able to demonstrate strong leadership, communication, and organizational skills in your professional experience?*

This position requires a drug test for an assessment of illegal drug usage, knowing this, do you wish to proceed with the application?*

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Social Services Coordinator

Key Responsibilities

Qualifications

Benefits & Perks

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